Meet our Experts
Professor Richard Osborne
- Distinguished Professor, Swinburne University of Technology, Australia
- Advisor to WHO, governments, communities, NGOs
- Co-creator of the Ophelia process used in 20 countries, now used in WHO National Health Literacy Development Projects
Richard is an engaging workshop leader with 20+ years of experience shaping health policies and practices in Australia and internationally.
Dr. Melanie Hawkins
- Senior Research Fellow, Swinburne University of Technology
- Specialist in health literacy research and intervention co-design methodology
- Leader, consultant and masterclass trainer for Australian national and international health literacy projects with a focus on health equity, especially for vulnerable populations
Melanie brings 20 years of experience to her work in health literacy intervention co-design, qualitative health services research, and questionnaire development and testing.
Richard and Melanie also co-lead Work Package 6 Health Literacy and Awareness within the EU Commission’s Joint Action on Heart Disease and Diabetes (JACARDI). The WP6 program is implementing the Ophelia process in 24 projects across 13 European countries.
aktualizacja: 2025-05-07